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Legal

Privacy Policy

Last updated: 24 July 2026

ArenaX ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use the ArenaX platform.

1. Information We Collect

Account data: When you register, we collect your username, email address, and hashed password.

Profile data: Optional information such as your avatar, bio, favourite games, and social links that you choose to add to your public profile.

Usage data: Log data including your IP address, browser type, pages visited, and interactions with the platform (e.g. tournaments joined, teams created).

Communications: Messages sent via in-platform community or team chat features.

2. How We Use Your Information

  • To create and manage your account.
  • To operate tournaments, matchmaking, and leaderboard features.
  • To display your public profile and stats to other users (as per your privacy settings).
  • To send service-related emails such as account verification and password resets.
  • To detect and prevent fraud, cheating, or abuse of the platform.
  • To improve platform performance and user experience through analytics.

We do not sell your personal data to third parties.

3. Cookies & Local Storage

ArenaX uses browser storage (localStorage and session tokens) to keep you logged in and remember your theme preference. We may also use lightweight analytics cookies to understand how users navigate the platform.

You can clear cookies at any time via your browser settings. Disabling cookies may limit certain platform features.

4. Data Sharing

We do not sell or rent your personal information. We may share limited data with trusted third-party service providers who assist in operating the platform (e.g. cloud hosting, email delivery) strictly for that purpose and under confidentiality agreements.

We may disclose data if required to do so by law or in response to valid legal requests.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g. fraud prevention records).

6. Security

We implement industry-standard security practices including password hashing (bcrypt), JWT-based authentication, and HTTPS encryption in transit.

While we take reasonable steps to protect your data, no internet transmission is completely secure. We cannot guarantee the absolute security of your information.

7. Children's Privacy

ArenaX is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Object to or restrict certain processing of your data.

To exercise any of these rights, email us at privacy@arenax.gg.

9. Third-Party Links

ArenaX may contain links to external websites or game platforms. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or an in-app banner. Your continued use of ArenaX after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at privacy@arenax.gg.